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Dillon, A. (1994). Electronic Documents as Usable Artifacts. In Dillon
(Ed.) _Designing Usable Electronic Text_ (p. 11-27). Bristol, PA:
Taylor and Francis.
Review of the history and main theories and principles of HCI to
establish a background upon which electronic documents are to be
analyzed.
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Raises the important point that usability is often misconstrued (even
by those within the field) as ease of use for some generic user as
oppossed to specific types of users in specific contexts with certain
expectations of effectiveness.
This usability for _certain_ users in _certain_ contexts notion is
relevant for my discussion of the acceptance of faceted
classification, found elsewhere in this journal.
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